Privacy Policy — transparency, protection, and responsible data handling.
At Schengen Reservation. (SR.), we value clarity and discretion. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or use our services, including flight reservation for Schengen visa, flight itinerary for visa, hotel booking for visa, proof of accommodation, and flight + hotel booking services.
Personal information we collect.
We collect information that is reasonably necessary to operate the website, fulfill your order, communicate with you, support your requests, and improve our services.
Information you provide directly
When you place an order, contact support, or submit information through forms, you may provide:
- your full name
- email address
- phone number
- country of residence
- nationality, where relevant
- travel dates
- departure and destination cities
- itinerary type such as one-way, round-trip, or multi-city
- hotel stay details such as city, check-in, and check-out dates
- number of travelers
- booking preferences or special instructions
- support messages, attachments, feedback, or clarifications
Where necessary for service delivery, we may also receive the traveler surname and related details used to prepare reservation-based travel documents.
Information collected automatically
When you browse the website, we may automatically collect certain technical and usage-related details, such as:
- IP address
- browser type
- device type
- operating system
- language settings
- pages visited
- clicks and interaction paths
- referral source
- access times
- error logs and diagnostic records
Cookies and similar technologies
We may use cookies, pixels, tags, and similar technologies to support functionality, analytics, performance, security, and marketing measurement. These technologies help us understand how visitors use the site and improve the overall experience.
This policy is intended to help you understand:
- what information we collect
- why we collect it
- how we use it
- when it may be shared
- how long we keep it
- what choices and rights you may have
By accessing the website or using any SR. service, you acknowledge this Privacy Policy.
How we use your information.
We use your information for legitimate operational and service-related purposes.
- To provide the services you request
We use your information to prepare, process, and deliver services such as:
- flight reservation for visa
- flight reservation for Schengen visa
- flight booking for visa
- hotel booking for visa
- hotel itinerary for visa
- proof of accommodation
- flight and hotel bookings for visa application
- 2 To communicate with you
We may use your details to:
- send order confirmations
- deliver reservation documents
- respond to questions
- assist with correction requests
- explain verification methods
- provide support updates related to your request
- 3 To maintain and improve SR.
We may review data to:
- improve website speed and usability
- refine booking forms
- improve customer support
- detect technical issues
- reduce abuse, fraud, and misuse
- strengthen service clarity and reliability
- 4 For security and fraud prevention
Your information may be used to:
- detect suspicious activity
- protect customer accounts and order systems
- investigate misuse of the website
- maintain system integrity
- prevent unauthorized access
- 5 For marketing and communication preferences
Where permitted, we may use your email address to send service announcements, helpful updates, offers, or blog content. You may opt out of promotional communication at any time.
- 6 Automated processing notice
We do not make decisions with legal or similarly significant effects solely through automated processing. We may use limited automated tools for analytics, performance monitoring, or service improvement.
Payments and billing information.
Schengen Reservation may accept payments through external payment providers. Payment processing is handled through third-party systems that use their own privacy and security standards.
- does not state that it stores your full card number on its own servers unless your actual payment infrastructure is built that way and legally documented.
We may receive limited payment-related information such as:
- payment status
- transaction confirmation
- billing metadata
- order value
- basic payment reconciliation details
This information is used for accounting, support, fraud prevention, and service administration
Your communication choices.
You may control certain communication preferences.
Service emails
We may send emails necessary to deliver your purchase or manage your request, such as order confirmations, delivery notices, and support replies.
Marketing emails
If promotional emails are offered, you may opt out at any time by using the unsubscribe link or contacting support.
Cookie choices
You may manage cookies through your browser settings and, where applicable, through any cookie banner or preference tool displayed on the website.
Data retention.
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including:
- delivering services
- responding to support requests
- handling corrections
- maintaining records
- complying with legal and accounting obligations
- resolving disputes
- preventing fraud and abuse
Retention periods may vary depending on the type of data, the nature of the order, legal requirements, and operational needs. Where appropriate, we may delete, anonymize, or de-identify information when it is no longer needed.
Who we may share information with.
We do not sell your personal data as a general business model. We only share information where reasonably necessary to operate SR. and provide the requested services.
- Service providers
We may share information with trusted providers who support:
- website hosting and infrastructure
- payment processing
- email delivery
- customer support operations
- analytics and performance monitoring
- fraud prevention and security tools
- advertising and marketing measurement, where enabled
These providers are expected to process information only for approved operational purposes.
- 2 Reservation and fulfillment support systems
Where necessary to fulfill your request, relevant travel details may be processed through booking-related systems, travel support tools, or service workflows involved in creating reservation-based outputs.
- 3 Legal, compliance, and security disclosures
We may disclose information when required by law, regulation, legal process, or lawful government request, or when necessary to:
- protect our rights
- enforce our terms
- protect customers or the public
- prevent fraud or security incidents
- 4 Business reorganization
If SR. is involved in a merger, acquisition, restructuring, or transfer of assets, your information may be transferred as part of that transaction, subject to appropriate handling.
International data transfers.
Schengen Reservation may use tools, providers, or infrastructure located in different countries. This means your information may be processed outside your country of residence.
Where relevant, we take reasonable steps intended to support appropriate safeguards consistent with applicable data-protection standards.
Your privacy rights.
Depending on your location, you may have the right to:
- access your personal data
- correct inaccurate or incomplete information
- request deletion of your personal data
- object to certain processing
- restrict processing in some circumstances
- request portability where applicable
- withdraw consent where processing relies on consent
- opt out of direct marketing
To exercise these rights, please contact us using the contact details listed below. For security reasons, we may ask you to verify your identity before fulfilling certain requests.
You may also have the right to complain to a relevant data-protection authority, depending on your jurisdiction.
Security measures.
We use reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction.
These measures may include:
- secure website connections
- limited-access systems
- operational controls
- payment processing through external providers
- monitoring for suspicious activity
- basic data-handling safeguards
No website, server, payment system, or online transmission can be guaranteed to be completely secure. While we take reasonable precautions, absolute security cannot be promised.
Cookies and tracking technologies.
Schengen Reservation may use cookies and similar technologies for:
- essential site functionality
- remembering preferences
- analytics and performance reporting
- marketing measurement
- security monitoring
Children’s privacy.
Schengen Reservation is not intended for unsupervised use by young children. We do not knowingly collect personal data from children in violation of applicable law.
If you believe that a child has submitted personal information to us inappropriately, please contact us so that we can review and take suitable action.
Third-party links and external services.
The website may contain links to third-party websites, airline sites, hotel sites, booking platforms, payment processors, or external tools. We do not control the privacy practices of those third parties.
If you use those external websites or services, their own privacy policies and terms will apply.
Changes to this Privacy Policy.
We may revise this Privacy Policy from time to time to reflect:
- changes in the law
- changes in technology
- updates to our services
- business or operational improvements
When updates are made, we may revise the effective date or “last updated” notice on this page. Where required by law, we may provide additional notice of material changes.
Your continued use of the website after changes take effect may indicate acceptance of the updated policy.
Contact us.
If you have questions about this Privacy Policy or how your information is handled, you may contact Schengen Reservation at:
Email: support@schengenreservation.com
Website: schengenreservation.com
Address: 4018 Chancery Pl, Fort Wayne, IN 46804, United States of America
Phone: +1 (260) 277-7850